How do you provide estimates?
When you contact us, we’ll arrange a time for one of our representatives to visit your home or office. We’ll view the space, as well as furniture, furnishings, and everything else that needs to be moved. We’ll get all the details of your relocation, and also go over any other services you might need. This consultation is absolutely free.
Are your movers professionals?
Yes, all of our crews are full-time employees that are randomly drug-tested and extensively trained. They know the most efficient ways to correctly pack, load and move household furnishings and office equipment.
Do you own your trucks?
Yes, our entire fleet is owned by us and maintained in-house.
What happens if our moving date changes?
We know that things can change very quickly with a move. Our organization is large enough to handle unplanned for changes as we have backup trucks and crews available.
What if the truck breaks down or a mover gets sick?
No problem, we’ve planned for it. Another truck and/or crew can swiftly arrive and keep things moving.
Will the same crew handle my move from start to finish?
If your move is within the Washington D.C. or Baltimore area, absolutely. If your move is interstate or international, we partner with AMSA and FIDI/FAIM-certified suppliers to consistently provide great service from start to finish.
How do you protect my belongings and home?
We pad your furniture with a durable stretch wrap that provides protection and allows upholstery to breathe. Additionally, we’ll pad flooring, doors and doorknobs, banisters, carpeting and woodwork, protecting your home and belongings against bumps and bangs.
Are my belongings covered by my insurance?
Most homeowners’ insurance policies do not cover your belongings while they are in transit with a mover. You can contact us for more information, though we recommend contacting your insurance company for further details.
Can you move specialized areas like server rooms and databases?
Absolutely, our certified technicians are trained to disconnect and reconnect data centers, allowing your IT personnel to focus on other tasks. We can also handle workstations and personal computer equipment.
Where can my possessions be stored?
If your move is within the Washington D.C. or Baltimore area, items can be stored at our facility in Clarksburg, Maryland. Our storage facility sits on 12 acres and includes more than 30,000 square feet of secure storage space. If your move is outside the area, we’ll work with our network of storage facilities to find a facility that suits your needs.
We have furniture or equipment that’s no longer needed. Can you help us dispose of them?
We work with numerous charitable organizations to find a home for unwanted furniture and office equipment.
What are the limitations of liability for furniture?
We understand that not all furniture is created equally! We take pride in knowing how to professional move all types of furniture. We have a limitation of liability form that we provide all clients: Limitation Of Liability.
What are some non-allowable items to be moved?
We have a non-allowable items list to provide a clear understanding to prepare for the move: Non-Allowable Items.
If you have any further questions please call Moyer and Sons at 301-869-3869.